• Inbound phone based role with no business development
• Long-established banking & finance company
• $50,000 + super + annual bonus

Your phone-based personal lending experience, and ability to complete a loan application will see you working as a Lending Consultant within a long-established Credit Union that prides itself on it's customer satisfaction.

This position would involve the following duties:

• Handling all personal or mortgage loan, vehicle loan and credit cards inquiries from inbound customers
• Analysing customer needs and offering a lending solution
• Managing the end to end loan documentation and application process
• Cross selling additional products and services

The successful candidate will demonstrate the following:

• At least 12 months experience in a contact-centre or branch-based Personal Loans or Mortgage Lending Environment with direct customer contact
• Experience with the loan documentation and application process (manual or automated)
• Outstanding verbal communication skills and attention to detail
• Some experience in cross-sell
• Australian Citizenship/Permanent Residency

This role does not require a referral network as a specialist customer base already exists, and this role is more focused around the relationship-management assisting clients long term. A great deal of phone based contact, maintaining the satisfaction of the customer base will be the prime focus of the role.

A salary of $50,000 - $55,000 + super + an annual bonus will be offered to the successful candidate.

If you feel that you match the above minimum selection criteria, then please apply ONLINE NOW for the an immediate review of your resume.