Customer Care Consultant
$50,000 - 52,000 (pa)
Melbourne
Bayside & South Eastern Suburbs
  • Salary package of $51,889.00
  • Full Time Opportunity in Mount Waverly!
  • National organisation
 
Do YOU have a real desire to help people? Are YOU quick with problem resolution? Then look no further because we need YOU! We are currently seeking multiple customer service consultants for this well known, reputable Australian brand, to work within its national call centre based in Mount Waverley. You will be working in a busy, fast paced environment, taking between 80-100 calls per day.

In this role, you will be assisting customers with;

• Product queries
• Store locations
• Booking appointments
• General queries
• Pricing queries
• Customer complaints

Our ideal candidate will possess strong communication skills, be a team player, and have strong customer focus, as well as previous experience in a similar customer focussed role. You will enjoy working in a busy environment and have a strong ability to build rapport.

A comprehensive induction and training program will be offered to successful candidates upon commencement. As an employee of this organisation, you will be well looked after, with benefits including;

• Opportunities to grow and develop your career
• Ongoing training and development
• Staff discount card
• The opportunity to earn 14.3% Superannuation
• Optional fortnightly RDO’s

If you are happy to work on a roster which rotates between 7am and 9pm (Monday to Friday), love working with customers and pride yourself on your fantastic customer service skills, don’t hesitate and apply now!

Applicants must be either an Australian Citizen or Permanent Resident to be considered for these positions, and you will need to be available to attend an interview on Wednesday the 15th of February, 2012. Applications close Monday the 13th of February.

To apply, please submit your resume online, by pressing the "apply" button.

Please note: These positions are to start on the 13th of March.

Profession: Call Centre & Customer Service Sector: Private
Role: Call Centre Operator Work Type: Full Time
Reference No: 15882a

Nearest Transport:
Contact Details:Kait Heard
Chandler Macleod
1 February 2012

Only People with the right to work in Australia / New Zealand may apply for this position.

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