• Moe Location
• Hours - 11am- 3pm (Monday to Friday)
• Contract position - 17th Feb - 30th June

This award winning call centre based in Moe provides management of responsive maintenance to public housing properties throughout Victoria as well as manages a number of important projects on behalf of the Office of Housing.

We are currently seeking an enthusiastic and self motivated Customer Service Officer to join the team on a contract basis. Your primary responsibility is to take inbound calls in regards to housing assistance for low income Victorians.

Your duties will include:

• Taking tenancy, rental and application enquires
• General enquires for future tenants
• Liaising with support agencies in regards status of applications
• Updating relevant tenancy files

The Successful Applicant will possess excellent:

• Customer Service skills
• Oral and Written Communication
• Decision Making abilities
• Computer and Telephony Skills
• Work well in a team
• Accurate Data Entry
• Customer focus

This role requires someone that is a quick learner and has excellent problem solving skills. If you are available to commence on the 17th February and are up for a challenge this might be the role for you.

Applicants with a background in a Call Centre environment will be a distinct advantage.