Job details

Listed 11 November 2010

Customer Service Representative
  • Be mentored whie you learn and gain experience
  • Software company, work closer to home - Miranda
  • Gain a nationally recognized qualification and be paid for it!

12 Month full time contract for an enthusiastic team player to join this software firm as a Customer Service Representative.
 
This unique opportunity allows you to gain experience and a qualification - all the while being paid for it! And why not consider working closer to home?
 
Some of your duties will include:
 
·         Liaising directly with our sales and service teams
·         Cross-sell and up-sell existing customers
·         Provide quality customer service
·         Perform follow up calls
·         Maintenance of customer information in Microsoft CRM 
 
The successful candidate will have:
 
  •   Excellent listen skills and customer service
  •   The ability to meet set targets and KPI's
  •   Appropriate level of computer skills including
      Excel, MS Office, and typing
  •   Sales experience will be highly considered
 
This is a fantastic opportunity to get your foot in the door, be mentored on the job, study towards a Certificate in Customer Contact, and... be paid for it!
 
A NSW driver's licence will be an advantage for this role.
 
To apply for this role please send your cover letter and resume to us today.
 
You must be an Australian Citizen, Permanent Resident, or New Zealand Citizen that has resided in Australia for more than 6 months.
If you have already completed any qualification above a Certificate II level, you will not be considered.
 
Wages are paid in accordance with the National Training Wage Schedule.

Profession: Call Centre & Customer Service Sector: Private
Role: Customer Service Work Type: Full Time

Reference Number: 27.8.10 CSR MV

Contact Details:Name:
Phone:


Only People with the right to work in Australia / New Zealand may apply for this position.

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